Important Plan InformationVoice minutes are for use from within the Nationwide Rate and Coverage Area.
International Calling & RoamingYou can call some international destinations using 10–digit direct dialing, and can also make or receive calls while traveling internationally. Visit www.verizonwireless.com/international for plans and pricing.
Detailed Billing $1.99 per month per number.
Minimum Contract TermEach line requires a month–to–month or two–year contract.
Activation/Upgrade FeesActivation Fee: $20/line ($40 for two–year contracts).Upgrade Fee: $40/device (two–year contracts only).
Early Termination FeesThe early termination fee is up to $175, or up to $350 if your contract term results from your purchase of an advanced device (e.g., a smartphone).
Taxes, Surcharges and FeesThe market you're in determines taxes, surcharges and fees, such as E911 and gross receipt charges. As of April 1, 2016, they can add between 7% and 46% to your standard monthly access and other charges. Monthly Federal Universal Service (17.9% of the interstate and international telecom charges, as of April1, 2016; varies quarterly based on FCC rate), Regulatory (21¢ per voice line, 2¢ per data only line) and Administrative ($1.23 per voice line, 6¢ per data only line) charges are Verizon Wireless charges, not taxes, and are subject to change. For more details on these charges, call 1–888–684–1888.
Service is subject to the Customer Agreement, which you should read before activating service.Credit approval may be required.
Limited Mobile to Mobile Calling with Limited Night & Weekend Calling:If your plan has limited Mobile to Mobile Calling and limited Night & Weekend allowances, then when you make a Mobile to Mobile call during Night & Weekend hours, your allowance minutes will be used in the following order: 1) Mobile to Mobile allowance, 2) Night & Weekend allowance and 3) Anytime allowance.
Family SharePlans – Minimum Number of Lines:A Family SharePlan must include a minimum of two lines at all times. In the spirit of family, they all use the number of minutes designated for the account.
Unlimited Anytime MinutesUnlimited Anytime Minutes may be used for directly dialed or received calls between individuals and not for connections that don't involve uninterrupted live dialogue between individuals.
Unlimited MessagingApplies when sending and receiving (i) Text, Picture, and Video Messages with Verizon Wireless and non–Verizon Wireless customers in the United States; (ii) Text, Picture, and Video Messages sent via email; (iii) Instant Messages; and (iv) Text Messages with customers of wireless carriers on participating networks in Canada, Mexico, and Puerto Rico. Premium Messaging programs not included. Messaging is available from within the National Enhanced Services Rate and Coverage Area.
National Mobile to Mobile Calling/Friends & FamilyNational Mobile to Mobile Calling/Friends & Family is not available: (i) to customers whose wireless exchange restricts the delivery of Caller ID; (ii) with fixed wireless devices with usage substantially from a single cell site; (iii) if Call Forwarding or No Answer/Busy Transfer features are activated; (iv) for data usage, including Push to Talk calls, Multimedia Messaging; (v) for calls to check your Voice Mail; (vi) for calls to Verizon Wireless customers using any of the Global services; (vii) in those areas of Louisiana and Mississippi where your phone's roaming indicator flashes; and (viii) for incoming calls if Caller ID is not present or Caller ID Block is initiated.
Notice Regarding Transmission of Wireless Emergency Alerts (Commercial Mobile Alert Service)Verizon Wireless has chosen to offer wireless emergency alerts within portions of its service area as defined by the terms and conditions of its service agreement, on wireless emergency alert capable devices. There is no additional charge for these wireless emergency alerts. Wireless emergency alerts may not be available on all devices or in the entire service area, or if a subscriber is outside of the Verizon Wireless service area. For details on the availability of this service and wireless emergency alert capable devices, please ask a sales representative, or go to www.verizonwireless.com/govalerts.
Verizon Wireless charges you for all data and content sent or received using our network (including any network overhead and/or Internet Protocol overhead associated with content sent or received)as well as resolution of Internet Protocol addresses from domain names. Sending or receiving data using a virtual private network (VPN) involves additional VPN overhead for which you will be charged. Please note that certain applications or widgets periodically send and receive data in the background, without any action by the user, and you will be billed for such data use. Applications may automatically re–initiate data sessions without your pressing or clicking the SEND or connect button. Data sessions automatically terminate after 24 hours. A data session is inactive when no data is being transferred. Data sessions may seem inactive while data is actively being transferred, or may seem active when the data is actually cached and data is not being transferred. If you have a Data Only plan and use voice service, domestic voice calls will be billed at $0.25/minute.
We are implementing optimization and transcoding technologies in our network to transmit data files in a more efficient manner to allow available network capacity to benefit the greatest number of users. These techniques include caching less data, using less capacity, and sizing the video more appropriately for the device. The optimization process is agnostic to the content itself and to the website that provides it. While we invest much effort to avoid changing text, image, and video files in the compression process and while any change to the file is likely to be indiscernible, the optimization process may minimally impact the appearance of the file as displayed on your device. For a further, more detailed explanation of these techniques, please visit www.verizonwireless.com/vzwoptimization
You may use Mobile Hotspot or any other Wi–Fi hotspot or tethering service to use your smartphone or basic phone as a Wi–Fi hotspot or to tether it to your computer or tablet. If you subscribe to a data plan or package with an unlimited data allowance, there is an additional monthly fee to do so.
Data transfer amounts will vary based on application. If you download an audio or video file, the file may be downloaded in sections or in its entirety; data charged will apply to the portion downloaded, regardless of whether you listen to or watch all of it. You may access and monitor your own data usage during a particular billing period, including during the Return Period, by accessing My Verizon online or by contacting Customer Service.
Data Services: Permitted Uses. You can use our Data Services for accessing the Internet and for such uses as: (i) Internet browsing; (ii) email; (iii) intranet access (including accessing corporate intranets, email and individual productivity applications made available by your company); (iv) uploading, downloading and streaming of audio, video and games; and (v) Voice over Internet Protocol (VoIP).
Data Services: Prohibited Uses. You may not use our Data Services for illegal purposes or purposes that infringe upon others' intellectual property rights, or in a manner that interferes with other users' service; that violates trade and economic sanctions and prohibitions as promulgated by the departments of Commerce, Treasury or any other U.S. government agency; that interferes with the network's ability to fairly allocate capacity among users. Examples of prohibited usage include: (i) server devices or host computer applications that are broadcast to multiple servers or recipients such that they could enable "bots" or similar routines (as set forth in more detail in (ii) below) or otherwise degrade network capacity or functionality; (ii) "auto–responders," "cancel–bots," or similar automated or manual routines that generate amounts of net traffic that could disrupt net user groups or e–mail use by others; (iii) generating "spam" or unsolicited commercial or bulk e–mail (or activities that facilitate the dissemination of such e–mail); (iv) any activity that adversely affects the ability of other users or systems to use either Verizon Wireless' services or the Internet–based resources of others, including the generation or dissemination of viruses, malware, or "denial of service" attacks; (v) accessing, or attempting to access without authority, the information, accounts or devices of others, or to penetrate, or attempt to penetrate, Verizon Wireless' or another entity's network or systems; or (vi) running software or other devices that maintain continuous active Internet connections when a computer's connection would otherwise be idle, or "keep alive" functions, unless they adhere to Verizon Wireless' requirements for such usage, which may be changed from time to time.
We further reserve the right to take measures to protect our network and other users from harm, compromised capacity or degradation in performance. These measures may impact your service, and we reserve the right to deny, modify or terminate service, with or without notice, to anyone we believe is using Data Plans or Features in a manner that adversely impacts our network. We may monitor your compliance, or the compliance of other subscribers, with these terms and conditions, but we will not monitor the content of your communications except as otherwise expressly permitted or required by law. See www.verizonwireless.com/privacy.
Last Update: 04/01/16