Additional Plan Information:
Minimum Contract Term
Each line requires a month–to–month or two–year contract.
Activation/Upgrade Fees
Activation Fee: $35/line.
Upgrade Fee: $30/device when upgrading to a new device.
Early Termination FeesThe Early Termination Fee is up to $175, or up to $350 if your contract term results from your purchase of an Advanced Device (e.g., a smartphone, tablet or netbook). For a complete list of Advanced Devices, go to
www.verizonwireless.com/advanceddevices.If you're activating Mobile Broadband plans or you're on a month–to–month term, you are not eligible for monthly access fee discounts.
- In the Canadian Broadband and Canadian Enhanced Services Rate and Coverage Areas, usage will be charged at a rate of $0.002 per KB or $2.05 per MB.
- In the Mexican Enhanced Services Rate and Coverage Area, usage will be charged at a rate of $0.005 per KB or $5.12 per MB.
- In Aruba, Bahamas, Barbados, Bermuda, Cayman Islands, China, Curacao, Dominican Republic, Guam, India, Israel, Jamaica, Japan, Netherland Antilles, Northern Mariana Islands, Palestinian Authority, Saipan and South Korea, St. Maarten Enhanced Services Rate and Coverage Areas and select cruise ships, usage will be charged at a rate of $0.02 per KB or $20.48 per MB.
You must add I–Dial to your account to roam in many destinations. To add I–Dial to your account, and for more information on Wireless Data Roaming internationally, call (800) 922–0204 or visit verizonwireless.com/naroaming. Only select Rate and Coverage areas support EVDO.
Taxes, Surcharges and Fees
- The market you're in determines taxes, surcharges and fees, such as E911 and gross receipt charges. As of October 1, 2011, they can add between 7% and 41% to your standard monthly access and other charges.
- Monthly Federal Universal Service (17.4% of the interstate and international telecom charges, as of April 1, 2012; varies quarterly based on FCC rate), Regulatory Charge (2¢ per line for Mobile Broadband Plans) and Administrative (6¢ per line for Mobile Broadband Plans) charges are Verizon Wireless charges, not taxes, and are subject to change. For more details on these charges, call 1–888–684–1888.
Important Customer Information:
For more information, refer to the Customer Agreement or speak with a Sales Representative. Service is subject to the Customer Agreement, which you should read before activating service. Plans not available in all areas. Creditapproval required. Billing, shipping and end–user address must be within the Verizon Wireless licensed and service areas where the wireless phone number is issued.
Notice Regarding Transmission of Wireless Emergency Alerts (Commercial Mobile Alert Service)
Verizon Wireless has chosen to offer wireless emergency alerts within portions of its service area as defined by the terms and conditions of its service agreement, on wireless emergency alert capable devices. There is no additional charge for these wireless emergency alerts. Wireless emergency alerts may not be available on all devices or in the entire service area, or if a subscriber is outside of the Verizon Wireless service area. For details on the availability of this service and wireless emergency alert capable devices, please ask a sales representative, or go to www.verizonwireless.com/govalerts.
Approximate Data Usage Examples: Basic information and examples showing the approximate data usage for several common Internet activities appear below.
Approximate Data Usage Examples
(Actual file sizes vary) |
| Activity Type | Approx. Size |
| By occurrences per month/day |
Email (1 text page
without attachment) | 10 KB |
Word Document
(5 text pages) | 70 KB |
| Typical Web Page Lookup | 1 MB1 |
Digital Photo
(low resolution) | 500 KB |
PowerPoint Presentation
(20 pages light graphics) | 3 MB |
Digital Photo
(high resolution 10 MP jpeg) | 5 MB |
Song (3 1/2 minute MPEG–4
audio 256kbps) | 70 KB |
Software Updates
(Windows OS) | 200–500 MB |
| 3G | 4G LTE |
| Online Games | | 5 MB/
hour | 5 MB/
hour |
| Voice Call (VoIP)2 | | 20 MB/
hour | 45 MB/
hour |
Audio Streaming
(online radio and music) | | 60 MB/
hour | 60 MB/
hour |
| Voice Call with Video (VoIP)2 | | 75 MB/
hour | 260 MB/
hour |
| Standard Definition Video Streaming2 | | 260 MB/
hour | 650 MB/
hour |
High Definition Video Streaming
(720p) | | – | 2 GB/
hour |
For more information, visit verizonwireless.com/datacalculator
1 Can exceed 3 MB with graphically intense pages or with video.
2 Other mobile video may require more data per hour to stream and is based
on the content provider.
Data usage applies to Windows Automatic Updates and any other
automatic updates.
Go to the Control Panel on your netbook/notebook and/or the
settings for other software to control updates manually. |
DATA SERVICES
Verizon Wireless charges you for all data and content sent or received using our network (including any network overhead and/or Internet Protocol overhead associated with content sent or received), as well as resolution of Internet Protocol addresses from domain names. Sending or receiving data using a virtual private network (VPN) involves additional VPN overhead for which you will be charged. Please note that certain applications or widgets periodically send and receive data in the background, without any action by the user, and you will be billed for such data use. Applications may automatically re–initiate data sessions without your pressing or clicking the SEND or connect button. Data sessions automatically terminate after 24 hours. A data session in inactive when no data is being transferred. Data sessions may seem inactive while data is actively being transferred, or may seem active when the data is actually cached and data is not being transferred. If you have a Data Only plan and use voice service, domestic voice calls will be billed at $0.25/minute.
We are implementing optimization and transcoding technologies in our network to transmit data files in a more efficient manner to allow available network capacity to benefit the greatest number of users. These techniques include caching less data, using less capacity, and sizing the video more appropriately for the device. The optimization process is agnostic to the content itself and to the website that provides it. While we invest much effort to avoid changing text, image, and video files in the compression process and while any change to the file is likely to be indiscernible, the optimization process may minimally impact the appearance of the file as displayed on your device. For a further, more detailed explanation of these techniques, please visit www.verizonwireless.com/vzwoptimization
Verizon Wireless strives to provide customers the best experience when using our network, a shared resource among tens of millions of customers. To help achieve this, if you use an extraordinary amount of data and fall within the top 5% of Verizon Wireless data users we may reduce your data throughput speeds periodically for the remainder of your then current and immediately following billing cycle to ensure high quality network performance for other users at locations and times of peak demand. Our proactive management of the Verizon Wireless network is designed to ensure that the remaining 95% of data customers aren't negatively affected by the inordinate data consumption of just a few users.
Data transfer amounts will vary based on application. If you download an audio or video file, the file may be downloaded in sections or in its entirety; data charged will apply to the portion downloaded, regardless of whether you listen to or watch all of it. You may access and monitor your own data usage during a particular billing period, including during the Return Period, by accessing My Verizon online or by contacting Customer Service.
Data Services: Permitted Uses. You can use our Data Services for accessing the Internet and for such uses as: (i) Internet browsing; (ii) email; (iii) intranet access (including accessing corporate intranets, email and individual productivity applications made available by your company); (iv) uploading, downloading and streaming of audio, video and games; and (v) Voice over Internet Protocol (VoIP).
Data Services: Prohibited Uses. You may not use our Data Services for illegal purposes or purposes that infringe upon others' intellectual property rights, or in a manner that interferes with other users' service, interferes with the network's ability to fairly allocate capacity among users, or that otherwise degrades service quality for other users. Examples of prohibited usage include: (i) server devices or host computerapplications, including continuous Web camera posts or broadcasts, automatic data feeds, automated machine–to–machine connections, or peer–to–peer (P2P) file–sharing applications that are broadcast to multiple servers or recipients such that they could enable "bots" or similar routines (as set forth in more detail in (iii) below) or otherwise denigrate network capacity or functionality; (ii) as a substitute or backup for private lines or dedicated data connections; (iii) "auto–responders," "cancel–bots," or similar automated or manual routines that generate amounts of net traffic that could disrupt net user groups or e–mail use by others; (iv) generating "spam" or unsolicited commercial or bulk e–mail (or activities that facilitate the dissemination of such e–mail); (v) any activity that adversely affects the ability of other users or systems to use either Verizon Wireless' services or the Internet–based resources of others, including the generation ordissemination of viruses, malware, or "denial of service" attacks; (vi) accessing, or attempting to access without authority, the information, accounts or devices of others, or to penetrate, or attempt to penetrate, Verizon Wireless' or another entity's network or systems; or (vii) running software or other devices that maintain continuous active Internet connections when a computer's connection would otherwise be idle, or "keep alive" functions, unless they adhere to Verizon Wireless' requirements for such usage, which may be changed from time to time.
We further reserve the right to take measures to protect our network and other users from harm, compromised capacity or degradation in performance. These measures may impact your service, and we reserve the right to deny, modify or terminate service, with or without notice, to anyone we believe is using Data Plans or Features in a manner that adversely impacts our network. We may monitor your compliance, or the compliance of other subscribers, with these terms and conditions, but we will not monitor the content of your communications except as otherwise expressly permitted or required by law. See www.verizonwireless.com/privacy.
Connecticut Customers: If you have any questions about your bill or concerns about your service, please call Customer Care at: 1–800–922–0204 or dial *611 from your wireless phone. If you are a Connecticut customer and we cannotresolve your issue, you have the option of contacting the Department of Public Utility Control (DPUC): Online: www.state.ct.us/dpuc Phone: 866–381–2355; Mail: Connecticut DPUC, 10 Franklin Square, New Britain, CT 06051.
Last Update:04/22/12
