I am currently on a business plan and would like to purchase an upgrade or add an additional line?
Purchasing a wireless device with a contract extension on a business account is not supported online at this time. Please call or visit the wireless kiosk in your local Costco Warehouse to inquire about business accounts.
How will I be billed?
We will bill you for any equipment related charges such as wireless devices, accessories, airtime cards, expedited shipping, and/or applicable sales tax when your order is submitted.
Your credit card statement will show our charges as "Wireless Advocates". The wireless carrier you selected will bill you for any plan-related charges such as your monthly plan fee.
I am tax exempt. Can I order online?
We regret that we are not able to accept tax exempt paperwork for online orders. Please visit our store, where we will be better able to assist you.
Will I need to pay a deposit?
Unfortunately we are not able to take deposits for the carrier online. However, you can visit your local Costco Kiosk to make a purchase. The carrier's credit determination is based solely on the carrier's credit policies.
How can I verify my existing account information?
Refer to a recent bill or call your current service provider to verify your information. This is especially important if you have a PIN or password on your account that you can't remember.
