You are no longer on Costco's site and are subject to the privacy policy of the company hosting this site. To review the privacy policy CLICK HERE.

Shipping Policy

We will notify you via email once your order has shipped with its expected arrival date. We will also notify you via email if we cannot ship your order within 3 business days. Accessory only orders will ship in 2-4 business days.

Activations are typically processed within 2 business days of your order being placed. If we are unable to activate your order within that time, we will contact you via email. Once your order is activated, it will enter the shipping process and you will receive an email notification of the shipment.

If you need help with APO/FPO shipping, please contact Customer Care at 888-369-5931 (toll-free) or email us at

Order Processing Time

Standard order processing time may take up to 72 hours.

At times, our customer service representatives may need to contact you via phone or email for additional information to verify and process your order.